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FAQ – Frequently Asked Questions

Does My Heating and Cooling Unit Need Repair?

You don’t have to wait until your HVAC unit doesn’t kick on to know that it needs a repair. In fact, there are several signs to watch and listen for to know whether or not your Heating and Air system requires repair.

Some of these signs and symptoms include:

  • Your system is making strange sounds
  • Your home is not Heating or cooling effectively
  • Your system is running non-stop
  • Your energy bills have significantly increased

How Often should i replace my Air Filter?

The frequency of filter changes is driven by how much your heating and air conditioning system operates, which is also driven by your individual climate.  Start by checking the system’s filters at least once a month. Hold the used filter up to the light and compare it to a clean “spare.” When light is obscured by captured dust and dirt particles, the old filter should be changed. Keep a record for one year and then replace the filter on that basis. At a minimum, it is always a good idea to change filters at the start of the heating and cooling seasons and then in between according to your need. Also, it is a good idea to have your heating and air system checked at the beginning of heating and cooling season to insure proper operation.

What areas do you service?

We service Los Angeles, San Fernando Valley, Ventura County and Santa Clarita area. Not sure if you are within our service area? Call us one of our representatives will be happy to assist you on getting service.

What does it mean to have a “ton” of cooling/air conditioning?

Confusingly, the unit has little to do with weight, as used in everyday language. One ton of refrigeration is the term used to refer to 12,000 B.T.U.s/hour (British Thermal Units/Hour) of cooling effect. Thus, a condensing unit with a cooling capacity of 60,000 B.T.U.s/hour is said to have a capacity of 5 tons.


My system is broken how much will it cost to fix?

We can give you a free estimate on repairs needed for your system, but to accurately diagnose which repairs are necessary there is often much work that needs to be done.

Our $59 diagnostic service includes all the labor involved in opening up your system and finding out exactly what’s wrong with it. This diagnostic fee is also accompanied with a free estimate on all necessary repairs.

But if you know exactly which repairs are needed, we can provide you with a quote at no additional charge over the phone.

Are there any Warranties on my repair?

There is a standard One year parts and Labor warranty on all repairs unless stated otherwise.

Can you give me a ballpark estimate on replacing my heating and/or air conditioner?

We are happy to provide you with a ballpark estimate over the phone, and on our website. However, many times we are unable to get all of the necessary information to provide an appropriate “ballpark price”. So If you’re willing to tolerate our “best guess”, we are happy to put our best foot forward and attempt to help you in any way possible.

Sending a picture through email can help the process. Every installation is unique, call and speak to one of our representatives so we may help you get an idea of what needs to be done.

How Much Does It Cost To Install A New Air Conditioning Unit?

Installation of only central air conditioning varies with the brand and fluctuates some with the market, though most equipment and their installations for a home can cost between $3,000 to $7,500. The price depends on whether or not your air conditioner evaporator coil has to be replaced or not and the efficiency rating as well. If your air conditioner is on the roof it may require a crane lift adding to the cost. Again the best thing to do is give us a call, we can give you a free estimate when it comes to replacing your unit.

How Long Does The Installation Take?

In extreme cases, the installation could 6-14 hours or more. Ask the associate during your consultation if you have any concerns about the length of the installation.

What Is The Difference Between R-22 And R-410A Refrigerants?

Refrigerants are what make air conditioning possible. Contained within the coils of an air conditioner, these liquid agents cool and dehumidify indoor air. For years, the most common refrigerant used in air-conditioning systems was R-22.

In response to growing environmental concerns, production of systems using R-22 refrigerant is being phased out.

Additional benefits

Highest efficiency cooling systems are designed to use R-410A refrigerant, therefore providing an economic benefit in addition to the environmental benefit. R-410A systems are also known for improved reliability, quieter operation, improved dehumidification and enhanced heat pump and air conditioning performance.

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